Shipping & Delivery Policy

1. Delivery Coverage

DineDeal provides food delivery services through partnered restaurants and delivery partners. Delivery availability depends on:

• Your location
• Restaurant operating radius
• Real-time availability of delivery agents

2. Delivery Time

Estimated delivery times are shown during checkout. Actual delivery time may vary depending on:

• Restaurant preparation time
• Traffic and weather conditions
• Order volume during peak hours

We always try to deliver as quickly and safely as possible.

3. Delivery Charges

Delivery fees depend on distance, operational costs, and real-time demand. All charges are clearly shown before placing an order.

4. Order Confirmation

Once an order is placed, you will receive:

• An order confirmation message
• Real-time tracking (if enabled)
• Delivery partner details (if applicable)

5. Failed Deliveries

A delivery may fail due to:

• Incorrect delivery address
• Unreachable customer phone number
• Customer unavailable to receive the order

In such cases, refunds may not be applicable for food items that cannot be reused.

6. Food Quality & Packaging

Restaurants are responsible for preparing and packaging the food. DineDeal ensures timely delivery but does not alter restaurant quality or taste.

7. Delivery Partner Safety

All our delivery partners follow safety procedures, including:

• Secure food handling
• Clean delivery bags
• Professional behaviour guidelines

8. Contact Information

If you have questions about delivery, you can reach us:

• Email: dinedealtech@gmail.com
• Phone: 9673307070
• Address: (Not Provided)

9. Policy Updates

We may update this policy anytime. Changes will be posted on this page immediately.